You can reach us at firstname.lastname@example.org.
To order, include the item numbers you'd like and we'll advise what your total will be including shipping. We accept payment via Paypal (including credit cards), cash, check or money order. Checks will need to clear before shipping.
We charge a $25.00 fee for checks returned for insufficient funds.
We ship via FEDEX, UPS or USPS - you'll receive a confirmation email with tracking number when shipped.
We'll use the least expensive method to ship unless you advise you need the order expedited.
We will ship pottery internationally.
We will cover any damage or loss in shipping. We factor an insurance cost into our shipping charge.
Your satisfaction is guaranteed - if you're just not happy with an item, return it within 3 days of receiving for a refund.
For pottery, measurements shown are approximate inside diameter. If you want, I can email a picture with a ruler laying across the pot to give a better perspective. These are handbuilt pieces, so there will be some variation in shape and slight imperfections - ie, a pot we show as round won't be perfectly so.
If you'd like additional info or pictures of an item, just let us know.
We also sell on Ebay occasionally - user name is betiformis - check our feedback!
Thanks and Happy Growing!
Charlie & Debbie Ball
succulent bonsaihandbuilt potterypottery